RINGKE INDIA GENERAL SHIPPING INFORMATION

We process and dispatch all orders within 1 business day (same day or next working day) for orders placed Monday to Friday.

Order placed on Saturday evening, Sunday, major holidays and or company closures will not be fulfilled until the following working day.

The estimated delivery time is 2 to 5 working days post shipping. It does not take into consideration any issue the shipping carrier may have with the package. Please do not hesitate to contact us if you believe there is an issue with your tracking, and we will do our best to help.

We provide Free Shipping for Prepaid orders. 

Every fulfilled order will automatically receive a tracking confirmation within 3 working days (contact us if you don't see this after 3 working days).

If your order is returned to us due to incorrect shipping information or refusal, you will be given a choice of either:

• Refund or Reship

Note: A 99/- INR will be charged for re-shipping. In-case of refund, A 100/- INR will be deducted from the refund amount.

We do only partner with courier services and fulfill the orders. Incase of delivery delay you can contact our customer team. Our team will help you out by raising dispute and make arrangements for delivery ASAP.

Not receiving OTP for delivery or either cancellation cannot be addressed by us. You may contact your sim operator for that. Shipping charges will be deducted in case return of this issue.

Kindly note it will take time of 5 to 7 days approx to complete the process.

Cancellation Policy:

You can cancel your order before the product has been shipped. Your entire order amount will be refunded.

In case the item you have ordered has been shipped but has not yet been delivered to you (Only because of courier issues), you may still opt for refund.

Your refund will be processed once we receive the originally ordered item back from the courier.

Orders can be cancelled by Ringke India in a rare case scenario like:

• If courier service is not available on the pincode
• If ordered item is not in stock
• If COD order is not confirmed

COD orders will get a callback for confirmation. If it's not replied for more than 3 times, it will get automatically cancelled.

COD Policy:

COD charges will be INR 99/- (non-refundable) and will be applied when placing the order. The remaining amount can be paid upon delivery. You can still request a refund before shipping until 11.59 pm. (The next day of the order placement date) (excludes Sunday and public holidays)

Out of Stock, Pre-Order Products, and More...

If your order contains at least one product that is currently unavailable (caused by, but not limited to, stock issues or pre-orders), we will wait for all the products to be available before sending your order. Orders will ship out only according to the LATEST pre-order date, the estimated date at the time of order is not guaranteed.

You can contact our support team for a split shipment request on your order. Additional shipping fees will not be charged.

For International Orders:

For international orders we use India post. It will take minimum 7 days at least  to ship it. After shipping Tracking details will be shared via Email & WhatsApp. Estimated delivery date will be based on locations only. (Approx. 15-45 days After Shipping)

• No returns or replacement can be claimed.
• No warranty claims are eligible for these orders. 
• Customs duty clearance and fees have to be clear by the buyer itself.