Shipping & Order Policy

We process and dispatch all orders within 1 business day (same day or next working day) for orders placed Monday to Friday. Orders placed on Saturday evening, Sunday, major holidays, or during company closures will not be fulfilled until the following working day.

The estimated delivery time is 2 to 5 working days post-shipping. This does not account for any issue the shipping carrier may have with the package. Please contact us if you believe there is an issue with your tracking, and we will do our best to help.

We provide free shipping on all prepaid orders.

Every fulfilled order will automatically receive a tracking confirmation within 3 working days. Contact us if you don't see this after 3 working days.

If your order is returned to us due to incorrect shipping information or refusal, you will be given a choice of either a refund or a re-ship.

We only partner with courier services and fulfill orders. In case of a delivery delay, you can contact our customer team; we will help by raising a dispute and making arrangements for delivery as soon as possible.

Not receiving an OTP for delivery or cancellation cannot be addressed by us — please contact your SIM operator for that. Shipping charges will be deducted in case of a return arising from this issue. This process takes approximately 5 to 7 days to complete.

• You can cancel your order before the product has been shipped. Your entire order amount will be refunded.
• In case the item you have ordered has been shipped but not yet delivered to you (only due to courier issues), you may still opt for a refund.
• Your refund will be processed once we receive the originally ordered item back from the courier.

Orders can be cancelled by Ringke India in rare scenarios such as:

• If courier service is not available on the pincode.
• If the ordered item is not in stock.
• If a COD order is not confirmed.

COD orders will receive a callback for confirmation. If it is not answered after more than 3 attempts, it will be automatically cancelled.

A non-refundable COD charge of ₹99 applies when placing the order. The remaining amount can be paid upon delivery.

You can still request a refund before shipping, up until 11:59 PM the day after the order placement date (excludes Sundays and public holidays).

If your order contains at least one product that is currently unavailable (including but not limited to stock issues or pre-orders), we will wait for all products to be available before sending your order. Orders will ship according to the latest pre-order date — the estimated date at the time of order is not guaranteed.

You can contact our support team to request a split shipment on your order. Additional shipping fees will not be charged for this.

For international orders, we use India Post. Shipping will take a minimum of 7 days to be dispatched. After shipping, tracking details will be shared via email and WhatsApp. Estimated delivery is based on location only, and is approximately 15–45 days after shipping.

• No returns or replacements can be claimed.
• No warranty claims are eligible for these orders.
• Customs duty clearance and fees must be cleared by the buyer.

For any shipping, cancellation, or order-related queries, please reach out to us on WhatsApp 8291604064.