Return Policy

Only products purchased directly from www.Ringke.co.in can be exchanged within 48 hours the order is delivered.

We do offer a store credit for the products returned to us in the original condition. The store credit will be valid for 12 months. 

NOTE : Store credits can't be clipped with any offers or during sale time.

If your product was not purchased on our website, you should contact the original seller for returns & exchange. If your product was purchased on Amazon, you should contact Amazon. 

In order to return the product to us, you must Contact Us  within 24 hours with your proof of purchase from our website and two (2) photos of the product you wish to return.

• The product must be in its original packaging including all content in perfect Resellable condition.

• Kindly note that the product should be in Resellable Condition.Protective film should be intact and not peeled off. 

• Unboxing video is must for any type of claim.

Once we have all the information provided along with photos to demonstrate the above conditions are met, we will further assist you with the next step to this return process.

In certain conditions, phone model name screenshot has to be submitted for further proceedings.

Next Steps:

To return your product, Kindly Whatsapp 8291604064 for Address details.

We strongly recommend choosing a mailing service with tracking option for the return package. If the package does not reach us safely, we are unable to issue any store credit. We are not liable for lost or stolen package during this return transit.For missing packages,POD is must incase the product is delivered 

Once we have received your package and our quality assurance team has verified the contents meet the conditions above, we will contact you and offer you the option of an exchange.

If your store credit is approved, then it will be processed, and will automatically send via mail, within 4-7 working days.

There are certain situations we will not be able to exchange your product (if applicable):

• If an item is not in its original condition, is damaged or has missing parts not due to our error.
• If the replacement is initiated more than 24 hours after delivery.

Replacement Policy:

If the product received is wrong, Ringke will replace the product at no additional cost.

Incase of wrong product received, a replacement request needs to be raised within 24 hours of delivery.