Privacy Policy
This Privacy Policy describes how ringke.co.in (the "Site," "we," "us," or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as "Personal Information."
Device Information
Examples collected: browser version, IP address, time zone, cookie information, products or pages viewed, search terms, and how you interact with the Site.
Purpose: to load the Site accurately for you and to perform analytics on Site usage so we can optimize it.
Source: collected automatically via cookies, log files, web beacons, tags, and pixels when you access our Site.
Disclosed to: our e-commerce processor, Shopify, and analytics providers such as Google Analytics.
Order Information
Examples collected: name, billing address, shipping address, payment information, email address, and phone number.
Purpose: to fulfill your order, process payment, arrange shipping, provide invoices and order confirmations, communicate with you, screen orders for potential risk or fraud, and — where consistent with your preferences — share information about our products or offers.
Source: collected directly from you at checkout.
Disclosed to: our processor Shopify, our payment gateway provider, and our courier/logistics partners for order fulfillment and delivery.
Customer Support Information
Examples collected: details you share with us over WhatsApp when raising a query, return, warranty, or order issue — such as your order number, product concern, and any photos or videos you provide as part of a claim.
Purpose: to provide customer support and process return, exchange, warranty, or replacement requests.
Source: collected directly from you.
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us using the details below to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read how Shopify uses your Personal Information at shopify.com/legal/privacy.
- We share order details with our payment gateway provider solely to process your payment securely.
- We share shipping details with our courier partners solely to deliver your order.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request, or to otherwise protect our rights.
Behavioural Advertising
We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
- We may use Google Analytics to help us understand how customers use the Site. Read more at policies.google.com/privacy, or opt out at tools.google.com/dlpage/gaoptout.
- We may run advertising on platforms such as Meta (Facebook/Instagram), sharing limited information about your interaction with our ads to help measure and improve our campaigns.
For more on how targeted advertising works, see the Network Advertising Initiative's guide at networkadvertising.org.
You can opt out of targeted advertising through:
You can also opt out of several services at once via the Digital Advertising Alliance's portal at optout.aboutads.info.
Using Personal Information
We use your Personal Information to provide our services to you, including offering products for sale, processing payments, shipping and fulfilling your order, providing customer support, and keeping you up to date on new products, services, and offers.
Retention
When you place an order through the Site, we retain your Personal Information for our records unless and until you ask us to erase this information. See the "Your Rights" section below for more on your right of erasure.
Automatic Decision-Making
We do not engage in fully automated decision-making that has a legal or otherwise significant effect on you using customer data.
Our processor, Shopify, uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you, including:
- A temporary denylist of IP addresses associated with repeated failed transactions, persisting for a small number of hours.
- A temporary denylist of payment cards associated with denylisted IP addresses, persisting for a small number of days.
Selling Personal Information
We do not sell your Personal Information, as defined by the California Consumer Privacy Act ("CCPA").
Your Rights
GDPR (EEA Residents)
If you are a resident of the European Economic Area, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that it be corrected, updated, or erased. To exercise these rights, please contact us using the details below.
Your Personal Information is initially processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more on how these transfers comply with the GDPR, see Shopify's GDPR Whitepaper at help.shopify.com.
CCPA (California Residents)
If you are a resident of California, you have the right to access the Personal Information we hold about you (the "Right to Know"), to port it to a new service, and to ask that it be corrected, updated, or erased. To exercise these rights, or to designate an authorized agent to submit a request on your behalf, please contact us using the details below.
Cookies
A cookie is a small amount of information downloaded to your device when you visit our Site. We use functional, performance, and analytics cookies to make your browsing experience better and to understand how people use the Site.
Cookies Necessary for the Functioning of the Store
| Name | Function |
|---|---|
| _ab | Used in connection with access to admin. |
| _secure_session_id | Used in connection with navigation through a storefront. |
| cart | Used in connection with the shopping cart. |
| cart_sig | Used in connection with checkout. |
| cart_ts | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| secret | Used in connection with checkout. |
| secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
| _shopify_u | Used to facilitate updating customer account information. |
Reporting and Analytics
| Name | Function |
|---|---|
| _tracking_consent | Tracking preferences. |
| _landing_page | Tracks landing pages. |
| _orig_referrer | Tracks landing pages. |
| _s | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |
The length of time a cookie remains on your device depends on whether it is a "session" or "persistent" cookie. Session cookies last until you stop browsing; persistent cookies last until they expire or are deleted. Most cookies we use are persistent and expire between 30 minutes and two years from the date they are set.
You can control and manage cookies through your browser settings. Please note that blocking or removing cookies may negatively affect your experience and parts of the Site may no longer be fully accessible. For more on managing cookies, visit allaboutcookies.org.
Blocking cookies may not fully prevent how we share information with third parties such as advertising partners — to opt out of those uses, see the "Behavioural Advertising" section above.
Do Not Track
Because there is no consistent industry standard for how to respond to "Do Not Track" browser signals, we do not alter our data collection and usage practices when we detect such a signal.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact
For questions about our privacy practices, or to make a request or complaint, please contact us using the details below.
If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with your local data protection authority.
