Mobile Back Cover Warranty Policy
1. Warranty Coverage:
Our mobile back covers are warranted to be free from defects in materials and workmanship under normal use for a period of [insert duration] from the date of purchase. This warranty covers manufacturing defects only and does not cover damages resulting from accidents, misuse, normal wear and tear, or unauthorized modifications.
2. Warranty Claims Process:
- To initiate a warranty claim, the customer must provide proof of purchase (receipt or order confirmation) showing the date of purchase.
- The customer must contact our customer service team through the provided channels, describing the issue and providing relevant details.
- Upon receipt of the warranty claim, our team will assess the claim and determine whether the issue is covered under warranty.
- If the claim is approved, we will provide a replacement mobile back cover of equal or similar value free of charge. If the exact model is not available, a suitable alternative will be provided.
3. Exclusions:
a. This warranty does not cover damages resulting from:
- Accidents, misuse, or abuse.
- Normal wear and tear.
- Unauthorized modifications or alterations.
- Improper installation or removal.
b. The warranty is void if the product has been tampered with or repaired by unauthorized personnel.
4. Limitation of Liability:
In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use or inability to use our mobile back covers, even if advised of the possibility of such damages.
5. Non-Transferable Warranty:
This warranty is non-transferable and applies only to the original purchaser of the mobile back cover.
6. Modification of Terms:
We reserve the right to modify or amend this warranty policy at any time without prior notice.
7. Contact Information:
For warranty claims or inquiries, please contact our customer service team at Whatsapp 8291604064.
By purchasing our mobile back covers, you acknowledge that you have read, understood, and agreed to the terms and conditions of this warranty policy.